Terms of Service
Welcome to Illuminate Clinical Solutions. By accessing or using our website and services, you agree to be bound by these Terms of Service.
Services
Illuminate Clinical Solutions provides psychological evaluation and testing services. Our services are provided by a licensed psychologist and are subject to professional standards and applicable state and federal regulations.
Not Emergency Services
Our services are not intended for emergency situations. Illuminate Clinical Solutions, PLLC is an outpatient practice and does not offer 24/7 crisis intervention or emergency coverage; phone calls, voicemails, emails, and messages submitted through this website are reviewed only during business hours (Mon-Fri 9:00 AM - 5:00 PM CT). If you are experiencing a mental health emergency, please call 911 or go to your nearest emergency room. You can also call or text the 988 Suicide & Crisis Lifeline, text HOME to 741741 to reach the Crisis Text Line, or — for veterans — dial 988 and press 1 or text 838255. A full list is available on our contact page.
Telehealth Services
We provide telehealth services to clients located in states where we are licensed to practice. By using our telehealth services, you acknowledge that you understand the benefits, risks, and limitations of telehealth as discussed during the informed consent process.
Payment and Cancellation
Payment is due at the time of service unless other arrangements have been made. We require 24-48 hours notice for cancellations. Late cancellations or no-shows may be subject to a fee. Specific payment and cancellation policies will be provided during the scheduling process.
Website Use
The content on this website is provided for informational purposes only and does not constitute medical or psychological advice. The information should not be used as a substitute for professional diagnosis or treatment.
Intellectual Property
All content on this website, including text, images, and design, is the property of Illuminate Clinical Solutions and is protected by copyright laws. You may not reproduce, distribute, or use any content without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Illuminate Clinical Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services constitutes acceptance of any modified terms.
Contact Us
If you have questions about these Terms of Service, please contact us:
Illuminate Clinical Solutions
30 North Michigan Avenue #901, Chicago, IL 60602
Phone: 1-312-380-9155
Email: info@illuminateclinicalsolutions.com
Last updated: January 2026